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Find out everything you need to know about being in tech.

Tech Support as a service

Tech support as a service offers you all of Humanoid's know-how in one package. A responsible person is appointed for the customer, who takes on the task of managing the IT entity or other jointly agreed tasks.

Tech Management

Tech Management is a productized service, the end result of which is a concrete development plan for the development of your company's IT complex. This power crunch digs the skeletons out and blows projects in one fell swoop.

Tech Startup

Various technologies tools are currently easily available to all companies, as long as they dare to take the first step. Humanoid's experts are able to help you understand the possibilities of software and find with you the best automated objects in your organization.

A solution to your technology needs

WHAT IS TECHNOLOGY MANAGEMENT AND WHY IT IS IMPORTANT

About technology management

Modern business uses various technologies to operate more efficiently, respond quickly to changing market demands, and stay competitive. It’s well-known how technology can automate routine tasks, streamline processes, and provide quality services. Undoubtedly, businesses that do not embrace technology risk falling behind their competitors and missing out on growth opportunities. That’s why technology management is so crucial in today’s fast-paced technological landscape.

However, it can present numerous challenges for organizations, such as staying up-to-date with emerging technologies, managing budgets, and integrating new systems and processes. Weak technology management may lead to inefficiencies, higher costs, slower innovation, increased security risks, and unalignment between investments and business goals.

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What is Technology Management

Technology management pursuit to organize effective interaction between a person and technology within the company, and no less its software products and their users in the market. Thus, this management activity is designed to ensure the smooth running of the processes that include the technological element of the enterprise, as well as constantly seek and develop new technical means to meet consumers’ demand for its goods and services. Both require intense analytical, creative, and organizational work with various company departments, brainstorming, and detailed long-term planning to realize the current company’s business aims.

Specific examples of this activity can be cases where the quality assessment of available technological solutions demonstrates their significant obsolescence, which can cause a lag behind competitors in the speed of the applications, the richness of its features, the convenience of user experience, etc. Of course, timely awareness of the problem leads to the search for modern and innovative technological solutions that allow not only to catch up with the technological gap from competitors but also to gain new competitive advantages, increasing consumer interest and profits.

Naturally, the scale of upgrading the application and the entire technological infrastructure is not comparable, as well as the degree of costs, so timely planning and daily efforts of the technology management team are a significant contribution to the overall profitability of the company and the key to its prosperity in the future.

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Technology Management components

Technology management is vital to any organization, as it effectively manages technology resources and their strategic use in the long term. It has a complex structure of various components, each playing a crucial role in the success of a company’s technology initiatives.

Technology strategy
Technology governance
Technology operations
Technology innovation
Reliable services
Sustainable

Trained Professionals
Insured delivery

What is technology management in practice?

IT management is a subset of technology management. It encompasses managing all information technology resources, including hardware, software, data, personnel, and procedures. So, it’s a process of planning, organizing, directing, and controlling IT infrastructure and software applications within an organization

The management aims to maximize the value that technology brings to the business while minimizing risks and costs associated with its implementation and operation.

Technology forecasting

Technology forecasting is a process of predicting future technology trends and developments. It involves analyzing data, identifying patterns, and predicting technology in a particular industry or field. This information can be used to guide decision-making and inform strategic planning for organizations looking to stay ahead of the curve in terms of technological innovation. It can help enterprises identify emerging trends, anticipate disruptions, and remain competitive in a rapidly evolving technological landscape

Technology roadmap

The overall strategic vision of the company’s technological development is usually embodied in a technology roadmap. Such a roadmap is a strategic plan that outlines how a company plans to implement and adopt new technologies over a specified period. It helps organizations prioritize and plan technology initiatives, allocate resources and budget, and ensure alignment with strategic aims. A technology roadmap typically includes specific technology projects, timelines, budgets, and performance measures and can span several years into the future

Technology project portfolio

Another significant part of the technology strategy is a technology project portfolio, which refers to collecting an organization’s ongoing and planned technology projects. The portfolio usually overviews each project’s scope, timeline, resources, and goals. It includes a list of all the tasks the organization is currently undertaking and the ones planned for the future, and also budgets, risks, and benefits. Enterprises can prioritize and allocate resources effectively by maintaining a portfolio of technology projects and ensuring that the projects align with the company’s overall technology strategy

Performance management

Performance management measures and evaluates the performance of technology resources, assets, and services in alignment with the organization’s objectives. It involves establishing metrics, monitoring performance, identifying areas of improvement, and implementing changes to optimize performance. It can include evaluating IT processes’ efficiency, assessing IT service delivery’s effectiveness, and monitoring technology investments’ performance. Performance management helps ensure that technology resources are utilized efficiently, and in a way that supports the organization’s strategic needs.

Infrastructure management

Infrastructure management is managing the underlying hardware and software infrastructure supporting an organization’s technology services. It involves planning, designing, implementing, and maintaining the physical and virtual technology infrastructure components such as servers, storage, clouds, network devices, databases, operating systems, and other related software. Infrastructure management aims to ensure the technology infrastructure’s optimal performance, availability, scalability, and security to meet the needs of all business operations.

Data and Application management

Data management refers to the set of processes, policies, and procedures governing the creation, storage, and disposal of an organization’s data assets. It involves managing data from various sources, ensuring data quality and consistency, protecting data privacy and security, and making data available to users when and where they need it.

Application management is the processes and activities involved in managing the various software applications used in an organization. It includes installation, maintenance, troubleshooting, upgrades, and support for the applications throughout their lifecycle. Effective application management helps to improve productivity, reduce costs, and increase the value of technology investments.

Hire qualified professionals

Having skilled and experienced professionals in technology management positions can significantly improve the effectiveness of the function.

Implement best practices

Adopting industry best practices for technology management can help organizations to optimize their operations and stay ahead of the competition.

Foster collaboration

Promoting collaboration between technology management and other departments within the enterprise can lead to more effective decision-making and better alignment with business objectives.

Develop a culture of innovation

Encouraging a culture of innovation within the organization can help to drive technological advancements and improve the overall quality of products and services.

Measure performance

Regularly measuring and monitoring the technology management KPIs can help identify improvement areas and ensure that the procedure is aligned with the organization’s overall strategic objectives.

Why is Technology Management important

As you can see, the company’s technology management team’s responsibilities are comprehensive, although they may vary depending on the type of enterprise and its size. In general, technology management helps to solve the following important tasks:

Form a strategic program for the company’s technological development identifying and prioritizing investments in technology, and developing a roadmap for implementing and integrating technology solutions;
Optimize expenses for technological equipment of the company and development of innovative solutions by assessing current technology infrastructure, identifying areas for improvement or potential cost savings, and implementing new and emerging technologies to drive innovation and growth;
Improve the operational efficiency of the enterprise and its employees by using technology to streamline and automate business processes, optimize workflows, and increase productivity;
Create competitive advantages by the higher organization of processes and added value of products leveraging technology to differentiate products and services from competitors, providing unique value to customers, and improving overall customer experience;
Choose the best technology stack as a basis for a software product’s successful development and subsequent deployment;
Manage interactions with contractors and third-party IT service providers to establish productive and profitable collaborations and replace unsuitable vendors with the best technology solutions.

To understand why technology management is so important and may be helpful for your business, it is enough to assess your company’s current performance in the market. During this analysis, you will probably find weaknesses in the organization of processes, outdated technology solutions, or inefficient use of available IT resources. Many of our clients at this stage have decided to involve professionals to solve current challenges and achieve their strategic goals most effectively

What is Security management

Security management

Security management protects and secures an organization’s technology assets, including hardware, software, and data, from potential threats and vulnerabilities. It involves designing, implementing, and maintaining security measures such as firewalls, intrusion detection and prevention systems, access controls, and encryption to safeguard against cyber-attacks, data breaches, and other security risks. Security management is critical for ensuring the confidentiality, integrity, and availability of a company’s technology infrastructure and assets.

What are the key concepts of Technology Management?

The key concepts of technology management include technology strategy, governance, operations, and innovation. These concepts help organizations manage their technology resources effectively to achieve their goals and remain competitive in their industries.